This role provides strategic, creative and technical design support to the Healthcare Team and is is accountable for effectively and efficiently executing design projects to successful completion including scope of work definition, meeting the client’s business goals & objectives, project timeline development, strategic product application development, specification and specification checking in partnership with Sales.

WHAT DO WE OFFER

We offer competitive health benefits, wellness and healthcare spending accounts, and a holiday package that includes the week between Christmas and New Year’s off. You’ll also be getting in as we grow so growth opportunities abound if you exhibit the knowledge, expertise, and passion to grow with the organization.

This is a full-time permanent position, working out of our impeccably designed and furnished office. You’ll mostly work from 9am to 5pm, Monday to Friday, with irregular or extended hours as projects demand. 

THE DAY TO DAY

• Develop typical drawings for the various types of spaces in each project, ensure the typicals align with client needs as identified in the qualification phase
• Continuously validates projects through a Value Engineering lens. Strives to create applications and drive a winning strategy
• Create space plans using typicals allowing client to visualize overall project scope
• Translate the furniture plans into specifications for project budgeting/Order submission
• Final order files for client sign-off
• Determine scope of services and identify any professional services
• Qualify project timelines
• Attend client meetings, site visits & perform inventory checks as required
• Collaborate with internal project team to outline roles & responsibilities, outline project timelines and critical project milestones to ensure we meet customer expectations and project goals.
• Collaborate with Architects and Designers, as necessary to ensure the details of the project align with the overall vision of the project while satisfying the needs of the customer
• Consult with Engineers and Contractors, as necessary, to review and qualify electrical requirements align

YOU BRING THE FOLLOWING

The successful candidate will have experience in an office furniture dealer or manufacturer with technical systems furniture planning, application and knowledge. We want you to bring a solid understanding of the basics of interior commercial construction, Provincial Building Codes, architecture and design, real estate and contract furnishings. This role requires an understanding of the basics of interior commercial construction, architecture and design and computer proficiency in: AutoCAD (current release), 20/20 CAP, Z-axis, Revit, and MS Office (Word, Excel, PowerPoint, and Outlook). We know that the successful candidate will be motivated with a drive to learn and maintain the latest commercial and/or healthcare design trends.

This is a fast-paced business, and we need someone who is organized and an effective time manager with the ability to prioritize deliverables and maintain focus on projects. Someone who is self-motivated and demonstrates initiative, drive and perseverance in achieving objectives is going to be successful in this role. A commitment to customer service and a client focused mentality is also essential.

ABOUT US

Contemporary Office Interiors (COI) is a privately-owned MillerKnoll Certified Dealer, DIRTT Certified Construction Partner, Architectural Walls and Commercial Flooring provider. We have offices in Vancouver, Edmonton, Winnipeg, Toronto and a head office in Calgary. We prioritize people, productivity and value to create more than a place to work— we create a space to succeed.

We're proud of our half-century legacy as a company. Our talented people have brought us to where we are today. COI is and has been honoured to have a passionate team that's committed to creating exceptional spaces that inspire you to be your best.

COI only advertises job opportunities through our corporate website, Indeed, LinkedIn, and Job Bank. We ask that you apply directly to this posting. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Please Note: AI tools may be used during the interview process to assist with recording and evaluating interviews.

This role provides strategic, creative and technical design support to the Healthcare Team and is is accountable for effectively and efficiently executing design projects to successful completion including scope of work definition, meeting the client’s business goals & objectives, project timeline development, strategic product application development, specification and specification checking in partnership with Sales.

WHAT DO WE OFFER

We offer competitive health benefits, wellness and healthcare spending accounts, and a holiday package that includes the week between Christmas and New Year’s off. You’ll also be getting in as we grow so growth opportunities abound if you exhibit the knowledge, expertise, and passion to grow with the organization.

This is a full-time permanent position, working out of our impeccably designed and furnished office. You’ll mostly work from 9am to 5pm, Monday to Friday, with irregular or extended hours as projects demand. 

THE DAY TO DAY

• Develop typical drawings for the various types of spaces in each project, ensure the typicals align with client needs as identified in the qualification phase
• Continuously validates projects through a Value Engineering lens. Strives to create applications and drive a winning strategy
• Create space plans using typicals allowing client to visualize overall project scope
• Translate the furniture plans into specifications for project budgeting/Order submission
• Final order files for client sign-off
• Determine scope of services and identify any professional services
• Qualify project timelines
• Attend client meetings, site visits & perform inventory checks as required
• Collaborate with internal project team to outline roles & responsibilities, outline project timelines and critical project milestones to ensure we meet customer expectations and project goals.
• Collaborate with Architects and Designers, as necessary to ensure the details of the project align with the overall vision of the project while satisfying the needs of the customer
• Consult with Engineers and Contractors, as necessary, to review and qualify electrical requirements align

YOU BRING THE FOLLOWING

The successful candidate will have experience in an office furniture dealer or manufacturer with technical systems furniture planning, application and knowledge. We want you to bring a solid understanding of the basics of interior commercial construction, Provincial Building Codes, architecture and design, real estate and contract furnishings. This role requires an understanding of the basics of interior commercial construction, architecture and design and computer proficiency in: AutoCAD (current release), 20/20 CAP, Z-axis, Revit, and MS Office (Word, Excel, PowerPoint, and Outlook). We know that the successful candidate will be motivated with a drive to learn and maintain the latest commercial and/or healthcare design trends.

This is a fast-paced business, and we need someone who is organized and an effective time manager with the ability to prioritize deliverables and maintain focus on projects. Someone who is self-motivated and demonstrates initiative, drive and perseverance in achieving objectives is going to be successful in this role. A commitment to customer service and a client focused mentality is also essential.

ABOUT US

Contemporary Office Interiors (COI) is a privately-owned MillerKnoll Certified Dealer, DIRTT Certified Construction Partner, Architectural Walls and Commercial Flooring provider. We have offices in Vancouver, Edmonton, Winnipeg, Toronto and a head office in Calgary. We prioritize people, productivity and value to create more than a place to work— we create a space to succeed.

We're proud of our half-century legacy as a company. Our talented people have brought us to where we are today. COI is and has been honoured to have a passionate team that's committed to creating exceptional spaces that inspire you to be your best.

COI only advertises job opportunities through our corporate website, Indeed, LinkedIn, and Job Bank. We ask that you apply directly to this posting. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Please Note: AI tools may be used during the interview process to assist with recording and evaluating interviews.

THE ROLE

• Maintain a COR-aligned Safety Management System across all regions
• Ensure compliance with provincial OHS legislation (AB, BC, MB, ON)
• Support COR certification, internal and external audits, and corrective actions
• Maintain and oversee incident reporting, investigations, and trend analysis
• Deliver safety training, orientations, and competency programs
• Support Joint Health & Safety Committees (JHSCs) across all locations
• Manage contractor and third-party safety compliance (e.g., ISNetworld, Avetta)
• Oversee driver and fleet safety programs aligned with NSC requirements
• Conduct regular site visits to offices, warehouses, and construction sites
• Provide guidance, and coaching to supervisors and safety personnel
• Report on safety performance, risks, and continuous improvement initiative

YOU BRING THE FOLLOWING

• 5+ years of progressive health & safety experience (construction or multi-site preferred)

• Strong working knowledge of COR, OHS legislation, and safety auditing

• Experience supporting multiple jurisdictions and field operations

• Excellent communication, leadership, and stakeholder engagement skills

• Proven ability to influence safety culture at all organizational levels

• Willingness to travel to support sites and projects as required

ABOUT US
Contemporary Office Interiors (COI) is a privately-owned MillerKnoll Certified Dealer, DIRTT Certified Construction Partner, Architectural Walls and Commercial Flooring provider. We have offices in Vancouver, Edmonton, Winnipeg, Toronto and a head office in Calgary. We prioritize people, productivity and value to create more than a place to work— we create a space to succeed.
We're proud of our half-century legacy as a company. Our talented people have brought us to where we are today. COI is and has been honoured to have a passionate team that's committed to creating exceptional spaces that inspire you to be your best

COI only advertises job opportunities through our corporate website, Indeed, LinkedIn, and Job Bank. We ask that you apply directly to this posting. We thank all applicants for their interest; however, only those selected for an interview will be contacted. This position is for an existing vacancy.
Please Note: All resumes are reviewed by a member of our HR team. AI tools may be used during the interview process to assist with recording and evaluating interviews.

]]> Mon, 04 May 2026 17:39:13 +0000 https://easyapply.co/job/showroom-events-coordinator https://easyapply.co/job/showroom-events-coordinator THE ROLE

The Project Manager is responsible for planning, executing, monitoring, controlling, and closing of specific projects while ensuring projects are on time, on budget, within scope and meets or exceeds the expectations of all stakeholders. This Project Manager role is heavily focused on furniture fitting and installation. Candidates with experience as a Construction Project Manager, or those who have managed projects in retail, dealerships, furniture installation, commercial kitchens, commercial real estate, or glazing, are particularly well-suited for this position.

WHAT DO WE OFFER

We offer competitive health benefits, wellness and healthcare spending accounts, and a holiday package that includes the week between Christmas and New Year’s off. You’ll also be getting in as we grow so growth opportunities abound if you exhibit the knowledge, expertise, and passion to grow with the organization.

This is a full-time permanent position, working out of our impeccably designed and furnished office. You’ll mostly work from 9am to 5pm, Monday to Friday, with irregular or extended hours as projects demand. We offer a hybrid model of working from home, the office, and the rest of the time will be on-site with clients.

THE DAY TO DAY

• Responsible for planning, executing, monitoring, controlling, and closing of specific projects while ensuring projects are on time, on budget, within scope and meets or exceeds the expectations of all stakeholders.
• Along with the Account Executive provides the single point of contact for customers for all project communications.
• Provide professional customer interface and client relations throughout the project
• Establish overall project scope and manages dealer/manufacturer team to ensure coordinated effort in all aspects and phases of the project.
• Direct, coordinate, and manage task assignments and completion for entire dealer team.
• Develop work plan, schedule and logistics based on overall project parameters, project schedule and scope, and customers’ goals.
• Assist in establishing fees, developing quote/presentation, and making presentation to customer when required.
• Provide technical consultation to customer and customers’ team.
• Provide single point of contact after order entry for and coordinates with client and all third-party firms (A&D firm, contractor, cabling vendor, building manager, electrician, other trades, facility, and IT groups etc.)
• Attend all client and construction site meetings. 
• Maintain detailed project documentation, including documentation of key project decisions and customer / project requests / revisions.
• Provide timely, formal written communications throughout the project to client, manufacturer, and dealer team.
• Manage accurate and detailed record keeping in the project file.
• Assists in the preparation of RFP’s and quotes, the development of the proposal and the presentation to the client.
• Review technical services’ plans and specifications for accuracy, completeness, and correct product application.
• Coordinate with client for order entry notes and product delivery scheduling.
• Review ship dates for adherence to original requirements.
• Interface with factory, as necessary, regarding shipping schedules and special instructions for the manufacturer and shipping carrier.
• Set schedule, ensuring product is here on time, setting scope of work and ensuring daily goals are met.
• Supervise site installation daily, including performance of work, installation administration and timeliness of task completion.
• Ensure Installation Packages are complete and delivered in a timely manner.
• Walk project and develops punch lists, responsible for punch list resolution.
• Confirm project completion and ensures all invoicing is timely and accurate.
• Manage all final close-out requirements.

YOU BRING THE FOLLOWING

• You are detail oriented and highly organized.
• Experience with cross border logistics and working with US customers is considered an asset.
• Project Management Certification or PMP is as asset, but not a requirement for the role.
• A working knowledge of interior construction, office moves and relocations, trucking, furniture manufacturing and shipping would be beneficial. Strong product and technical knowledge, including applicable building codes, correct product application, custom applications and pricing, price estimating, and solicitation, electricity, and cabling would lend to the success of this role.
• A strong understanding of relationship management, project management and solid administrative skills are going to be key to the success of this role. 

ABOUT US

Contemporary Office Interiors (COI) is a privately-owned MillerKnoll Certified Dealer, DIRTT Certified Construction Partner, Architectural Walls and Commercial Flooring provider. We have offices in Vancouver, Edmonton, Winnipeg, Toronto and a head office in Calgary. We prioritize people, productivity and value to create more than a place to work— we create a space to succeed.

We're proud of our half-century legacy as a company. Our talented people have brought us to where we are today. COI is and has been honoured to have a passionate team that's committed to creating exceptional spaces that inspire you to be your best.

We believe in the power of diversity and the power of teamwork. We need both collaboration and individual responsibility to organize effectively around our customer's problems.

COI only advertises job opportunities through our corporate website, Indeed, LinkedIn, and Job Bank. We ask that you apply directly to this posting. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Please Note: All resumes are reviewed by a member of our HR team. AI tools may be used during the interview process to assist with recording and evaluating interviews.

This role provides strategic, creative and technical design support and is is accountable for effectively and efficiently executing design projects to successful completion including scope of work definition, meeting the client’s business goals & objectives, project timeline development, strategic product application development, specification and specification checking in partnership with Sales.

WHAT DO WE OFFER

We offer competitive health benefits, wellness and healthcare spending accounts, and a holiday package that includes the week between Christmas and New Year’s off. You’ll also be getting in as we grow so growth opportunities abound if you exhibit the knowledge, expertise, and passion to grow with the organization.

This is a full-time permanent position, working out of our impeccably designed and furnished office. You’ll mostly work from 9am to 5pm, Monday to Friday, with irregular or extended hours as projects demand. 

THE DAY TO DAY

• Develop typical drawings for the various types of spaces in each project, ensure the typicals align with client needs as identified in the qualification phase
• Continuously validates projects through a Value Engineering lens. Strives to create applications and drive a winning strategy
• Create space plans using typicals allowing client to visualize overall project scope
• Translate the furniture plans into specifications for project budgeting/Order submission
• Final order files for client sign-off
• Determine scope of services and identify any professional services
• Qualify project timelines
• Attend client meetings, site visits & perform inventory checks as required
• Collaborate with internal project team to outline roles & responsibilities, outline project timelines and critical project milestones to ensure we meet customer expectations and project goals.
• Collaborate with Architects and Designers, as necessary to ensure the details of the project align with the overall vision of the project while satisfying the needs of the customer
• Consult with Engineers and Contractors, as necessary, to review and qualify electrical requirements align

YOU BRING THE FOLLOWING

The successful candidate will have experience in an office furniture dealer or manufacturer with technical systems furniture planning, application and knowledge. We want you to bring a solid understanding of the basics of interior commercial construction, Provincial Building Codes, architecture and design, real estate and contract furnishings. This role requires an understanding of the basics of interior commercial construction, architecture and design and computer proficiency in: AutoCAD (current release), 20/20 CAP, Z-axis, Revit, and MS Office (Word, Excel, PowerPoint, and Outlook). We know that the successful candidate will be motivated with a drive to learn and maintain the latest commercial and/or healthcare design trends.

This is a fast-paced business, and we need someone who is organized and an effective time manager with the ability to prioritize deliverables and maintain focus on projects. Someone who is self-motivated and demonstrates initiative, drive and perseverance in achieving objectives is going to be successful in this role. A commitment to customer service and a client focused mentality is also essential.

ABOUT US

Contemporary Office Interiors (COI) is a privately-owned MillerKnoll Certified Dealer, DIRTT Certified Construction Partner, Architectural Walls and Commercial Flooring provider. We have offices in Vancouver, Edmonton, Winnipeg, Toronto and a head office in Calgary. We prioritize people, productivity and value to create more than a place to work— we create a space to succeed.

We're proud of our half-century legacy as a company. Our talented people have brought us to where we are today. COI is and has been honoured to have a passionate team that's committed to creating exceptional spaces that inspire you to be your best.

COI only advertises job opportunities through our corporate website, Indeed, LinkedIn, and Job Bank. We ask that you apply directly to this posting. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Please Note: AI tools may be used during the interview process to assist with recording and evaluating interviews.

The Project Manager is responsible for planning, executing, monitoring, controlling, and closing of specific projects while ensuring projects are on time, on budget, within scope and meets or exceeds the expectations of all stakeholders. This Project Manager role is heavily focused on furniture fitting and installation. Candidates with experience as a Construction Project Manager, or those who have managed projects in retail, dealerships, furniture installation, commercial kitchens, commercial real estate, or glazing, are particularly well-suited for this position.

WHAT DO WE OFFER

We offer competitive health benefits, wellness and healthcare spending accounts, and a holiday package that includes the week between Christmas and New Year’s off. You’ll also be getting in as we grow so growth opportunities abound if you exhibit the knowledge, expertise, and passion to grow with the organization.

This is a full-time permanent position, working out of our impeccably designed and furnished office. You’ll mostly work from 9am to 5pm, Monday to Friday, with irregular or extended hours as projects demand. We offer a hybrid model of working from home, the office, and the rest of the time will be on-site with clients.

THE DAY TO DAY

• Responsible for planning, executing, monitoring, controlling, and closing of specific projects while ensuring projects are on time, on budget, within scope and meets or exceeds the expectations of all stakeholders.
• Along with the Account Executive provides the single point of contact for customers for all project communications.
• Provide professional customer interface and client relations throughout the project
• Establish overall project scope and manages dealer/manufacturer team to ensure coordinated effort in all aspects and phases of the project.
• Direct, coordinate, and manage task assignments and completion for entire dealer team.
• Develop work plan, schedule and logistics based on overall project parameters, project schedule and scope, and customers’ goals.
• Assist in establishing fees, developing quote/presentation, and making presentation to customer when required.
• Provide technical consultation to customer and customers’ team.
• Provide single point of contact after order entry for and coordinates with client and all third-party firms (A&D firm, contractor, cabling vendor, building manager, electrician, other trades, facility, and IT groups etc.)
• Attend all client and construction site meetings. 
• Maintain detailed project documentation, including documentation of key project decisions and customer / project requests / revisions.
• Provide timely, formal written communications throughout the project to client, manufacturer, and dealer team.
• Manage accurate and detailed record keeping in the project file.
• Assists in the preparation of RFP’s and quotes, the development of the proposal and the presentation to the client.
• Review technical services’ plans and specifications for accuracy, completeness, and correct product application.
• Coordinate with client for order entry notes and product delivery scheduling.
• Review ship dates for adherence to original requirements.
• Interface with factory, as necessary, regarding shipping schedules and special instructions for the manufacturer and shipping carrier.
• Set schedule, ensuring product is here on time, setting scope of work and ensuring daily goals are met.
• Supervise site installation daily, including performance of work, installation administration and timeliness of task completion.
• Ensure Installation Packages are complete and delivered in a timely manner.
• Walk project and develops punch lists, responsible for punch list resolution.
• Confirm project completion and ensures all invoicing is timely and accurate.
• Manage all final close-out requirements.

YOU BRING THE FOLLOWING

• You are detail oriented and highly organized.
• Experience with cross border logistics and working with US customers is considered an asset.
• Project Management Certification or PMP is as asset, but not a requirement for the role.
• A working knowledge of interior construction, office moves and relocations, trucking, furniture manufacturing and shipping would be beneficial. Strong product and technical knowledge, including applicable building codes, correct product application, custom applications and pricing, price estimating, and solicitation, electricity, and cabling would lend to the success of this role.
• A strong understanding of relationship management, project management and solid administrative skills are going to be key to the success of this role. 

ABOUT US

Contemporary Office Interiors (COI) is a privately-owned MillerKnoll Certified Dealer, DIRTT Certified Construction Partner, Architectural Walls and Commercial Flooring provider. We have offices in Vancouver, Edmonton, Winnipeg, Toronto and a head office in Calgary. We prioritize people, productivity and value to create more than a place to work— we create a space to succeed.

We're proud of our half-century legacy as a company. Our talented people have brought us to where we are today. COI is and has been honoured to have a passionate team that's committed to creating exceptional spaces that inspire you to be your best.

We believe in the power of diversity and the power of teamwork. We need both collaboration and individual responsibility to organize effectively around our customer's problems.

COI only advertises job opportunities through our corporate website, Indeed, LinkedIn, and Job Bank. We ask that you apply directly to this posting. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Please Note: All resumes are reviewed by a member of our HR team. AI tools may be used during the interview process to assist with recording and evaluating interviews.

• Greets guests, operates the switchboard, manages business couriers and mailings, coordinates and hosts meetings, showroom tours, industry networking sessions and workshops.

•  Ensures shared spaces are client ready and maintains the design library and office supplies.

•  Creates a welcoming experience for clients visiting COI’s showroom with a dedication to customer experience. 

•  Provides information and service in an efficient and hospitable manner that optimizes both internal and external customer satisfaction

•  Works cooperatively with team members to achieve annual sales goals and business objectives preparing timely sales packages

• Attends sales, team and customer meetings as required

• Ensures documentation standards are maintained on all account activities with a customer first service level following processes and procedures.

• Serves walk in clients, demonstrating the showroom product offering.

• Assists walk in clients by specifying product, pricing, product research, sourcing new products, sample packages and technical order information including custom requirements.

• Works with manufacturers to obtain lead times, contracts, discounts and pricing for order quotes.

• Communicates with clients in regard to pricing and lead times.

• Works with manufacturers regarding changes to orders regarding product specification.

• Initiates the service quote requests for deliveries of small walk in orders

• Ensures a responsible close of sale by obtaining signed sales orders, terms and conditions, collecting client purchase orders and deposits

• Verify product numbers, contract numbers, finishes and pricing to prepare proposal for order entry.

• Enter orders into business system (CORE) and forwards to the operations department.

• Reviews and proofs order for basic information (ship to, bill to, contract number etc.) for accuracy and completeness.

•  Responds to customer requests and determines scope of work; defines installation requirements based on customer’s request

• Arranges loaner product for customer trial

• Provides clarification and answers for customer’s questions regarding quotation or order issues

• Assists with resolving any acknowledgement discrepancies with vendor

• Ensures customer first standards of performance are met for all customer work activities

• 1+ years’ experience in project coordination, customer service, technical administrative role, interior design or sales coordination 

• Experience in commercial office furniture is an asset  

• Excellent professional interpersonal skills both oral and written, proven ability to work collaboratively with internal and external customers and outsourced providers.

• Requires excellent word processing skills, basic Excel and PowerPoint knowledge with a comfort for learning internal quoting systems.  

• Action orientated, well organized, with solid communication skills capable of influencing others to affect successful outcomes.   

• Strong business acumen which includes judgement and the ability to manage human, financial and information resources effectively

• Must be detail orientated with problem solving abilities 

•  Must be an organized self-starter with the ability to work under pressure managing multiple tasks. 

•  Ability to quickly gain extensive knowledge and understanding of COI, its products, services, business operations as well as its industry  

COI only advertises job opportunities through our corporate website, Indeed, LinkedIn, and Job Bank. We ask that you apply directly to this posting. We thank all applicants for their interest; however, only those selected for an interview will be contacted. This position is for an existing vacancy.
Please Note: All resumes are reviewed by a member of our HR team. AI tools may be used during the interview process to assist with recording and evaluating interviews.

]]> Wed, 15 Apr 2026 14:23:06 +0000 https://easyapply.co/job/customer-first-coordinator-2 https://easyapply.co/job/customer-first-coordinator-2

ABOUT US:

Contemporary Office Interiors (COI) is a privately-owned MillerKnoll Certified Dealer, DIRTT Certified Construction Partner, Architectural Walls and Commercial Flooring provider. We have offices in Vancouver, Edmonton, Winnipeg, Toronto and a head office in Calgary. We prioritize people, productivity, and value to create more than a place to work— we create a space to succeed.

We're proud of our half-century legacy as a company. Our talented people have brought us to where we are today. COI is and has been honoured to have a passionate team that's committed to creating exceptional spaces that inspire you to be your best. We are seeking an Account Manager to join our dynamic team in our Winnipeg location.

THE POSITION:

Reporting into the General Manager, this role – Account Manager – is responsible for creatively growing existing accounts, finding new leads and business accounts. The goal is to develop relationships with key influencers and decision makers to the point you feel like you are a part of their team. 

WHAT WE OFFER: 

We offer competitive health benefits, wellness and healthcare spending accounts, and a holiday package that includes the week between Christmas and New Year’s off. You’ll also be getting in as we grow so growth opportunities abound if you exhibit the knowledge, expertise, and passion to grow with the organization.

This is a full-time permanent position, working out of our impeccably designed and furnished office. You’ll mostly work from 9am to 5pm, Monday to Friday, with irregular or extended hours as projects demand. We offer a hybrid model of working from home, the office, and the rest of the time will be on-site with clients.

THE DAY TO DAY:

• Passionately hunt new business opportunities, growing your funnel by connecting with your wide network of A&D, CRE, GC’s and Project Managers.
• Drive market awareness of office opportunities by reading new articles of announcements of upcoming projects.
• Proactively grow existing accounts positioning yourself as a trusted advisor
• Customer/Account Servicing
• Is the single point-of-contact for coordinating all dealer activities, services, orders and personnel for each assigned account; is responsible for account team’s performance
• Provides timely response to customer’s requests for products, services and/or information
• Maintains comprehensive understanding of customer’s needs, corporate goals, business practices and satisfaction/performance criteria proposing ways to enhance their space
• Is responsible for all client relations and on-going relationships with client personnel, and client third parties (contractors, A&D firms, etc.
• Prepares documents for RFP, RFQ, bids and tenders.
• Specifies product, pricing, product research, sourcing new products and technical order information including custom requirements. Initiates the service quote requests for deliveries of small and major orders
• Other duties may be assigned.

YOU BRING THE FOLLOWING:

• A Bachelor’s degree in interior design, or related discipline is required
• 2+ years’ experience in a furniture specific technical sales role
• The ability to pass a Criminal Background Check if required.
• Fluent written and spoken English. 

To Apply please send you cover letter and resume to hr@coi.ca

ABOUT US: 

Contemporary Office Interiors (COI) is a privately-owned MillerKnoll Certified Dealer, DIRTT Certified Construction Partner, Architectural Walls and Commercial Flooring provider. We have offices in Vancouver, Edmonton, Winnipeg, Toronto and a head office in Calgary. We prioritize people, productivity, and value to create more than a place to work— we create a space to succeed.

We're proud of our half-century legacy as a company. Our talented people have brought us to where we are today. COI is and has been honoured to have a passionate team that's committed to creating exceptional spaces that inspire you to be your best. We are seeking a Sales Team Coordinator to join our dynamic team in our Vancouver location.

THE POSITION:

As the Sales Team Coordinator you will play a key role in overseeing and coordinating our sales team to focus on implementing our innovative strategies in line with our company brand. You will ensure seamless collaboration between team members and ensure adherence to COI procedures, sales targets, projects deadlines. The Sales Team Coordinator actively organizes our diverse sales and project team members to ensure high quality customer first support and deliverables in the pursuit of securing business and meeting annual sales goals. Supports COI’s sales culture through a lens of Speed to Market.

DUTIES & RESONSIBILITIES

• Organize and attend sales, team, and customer meetings as required.
• Work with sales and design teams to ensure that product designs and functionalities meet technical specifications and market requirements.
• Collaborate with team members to achieve annual sales goals and business objectives.
• Work with sales team on the development of proposals/RFPs and presentations to customers.
• Develop procedures and coordinate project team members with respect to pricing, product research, sourcing new products and technical order information
• Work with vendors on discount, product specifications, current lead times, reservation of manufacturing for future/project orders, specials/options requirements
• Create and implement COI standards for spec checks, reports and manuals, including ancillary quotations for presentation to clients.
• Communicate with internal and external stakeholders regarding order requirements and ensure sales team are supported throughout the front end of the order fulfillment process.
• Devise projects to develop ancillary product specifications; produce detailed, accurate and professional reports coordinating in conjunction with dealership personnel (designers, project managers, etc.)
• Work with senior management team to ensure that projects operate on target and meet budget and processing SLAs.
• Ensure team maintains a high level of service and accuracy within assigned duties.
• Initiate service quotes for deliveries, small orders and major orders
• Liaise with and resolving any acknowledgement discrepancies with vendor.
• Ensure Customer First standards of performance are met for all customer work activities.
• Ensure documentation standards are maintained for all account activities; ensure Customer First dealership process and procedures are followed. 

KEY REQUIREMENTS:

• College Diploma/Certificate in Project Management is required
• 2+ years’ experience in similar role
• Experience in the furniture industry is required 
• LEED certification
• The ability to pass a Criminal Background Check if required 
• Fluent written and spoken English

TECHINCAL REQUIREMENTS

•  Must be proficient in all programs listed below and remain current with periodical upgrading/training:
• Experience using MS Suite for data analysis and communication (Excel, Outlook) Internal Intranet
• Advanced Word, Excel, Power Point, Outlook, Teams, One Note. Experience in CORE, OMNI, Knoll Plus, CAP2020.

SKILLS AND COMPETENCIES

§  A strong commitment to customer satisfaction.

§  Ability to communicate effectively with sales managers and their clients to maintain existing relationships while helping to create and build new client relationships.

§  Demonstrate commitment to professionalism, integrity and sound judgment in business transactions, and provide the highest level of customer satisfaction.

§  Conduct responsible interfaces with clients, contractors, subcontract trades, clients’ A&D firm, electricians, clients’ IT group, etc.

§  Conduct responsible interfaces with project coordinators and operations/installation groups.

§  Interpersonal and communication skills to interact effectively with a wide range of people both within and outside the company.

§  Outstanding oral and written communication abilities.

§  High sense of urgency and ability to multitask and meet tight deadlines.

§  An aptitude for technology and the ability to learn.

§  Self-motivated and strong problem-solving skills.

§  Demonstrate outstanding interpersonal skills while working with all other teams including clients, teammates, sales, project managers, contractors and subcontractors.

§  Demonstrate commitment to professionalism, integrity and sound judgment in business transactions, and provide the highest level of customer satisfaction.

§  Excellent attention to detail.

§  Highly organized, self-starter and ability to work well in fluid environment.

§  Can work both independently and, in a team-oriented, collaborative environment.

§  Strong organizational, planning and administrative skills.

§  Outstanding written and public speaking abilities.

§  Strong understanding of the organization’s products and services, as well as target audiences.

 To apply for this position please send you cover letter and resume to hr@coi.ca